Company: Education Partnership North East
Location: Sunderland
Job Description:
Education Partnership North East (EPNE) is seeking an IT Customer Service Advisor to be the first point of contact for staff, students and external stakeholders, delivering excellent service and first-line technical support.
You will manage IT incidents and service requests via the Service Desk, provide timely resolutions, troubleshoot issues and keep customers informed. This role is ideal for a proactive communicator with a passion for technology and continuous service improvement.
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Posted: October 11th, 2026