Hotel Reservation Agent: Guest Service & Loyalty

Company: Ibis
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Job Description:

AccorInvest UK is seeking a Front Desk/Guest Services professional for an ibis-branded hotel in the United Kingdom. You will provide exceptional guest service by phone, email or face-to-face, answer calls promptly and collect all relevant information, and assist in optimising occupancy and room rates by processing reservations the same day.

The ideal candidate will have hotel experience, a positive, team-oriented attitude, be fluent in English, and possess Opera Cloud PMS expertise.

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Posted: October 11th, 2026