Account Manager – IT Services Growth & Retention

Elevate Group in Manchester is seeking an experienced Account Manager to own a high-volume portfolio of business customers and drive retention and growth. You will balance day-to-day needs with strategic conversations on renewals, cross-sell and upsell opportunities, using CRM data to prioritise activity.

The role is hybrid, within commuting distance of our Manchester HQ, reporting to Karl Smalls and collaborating with New Business and Service Delivery to ensure an excellent customer experience.

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