Job Description
Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below.
Apprenticeship Opportunities – Customer Service / Administration / Communications Apprentice
Gain a recognised qualification while developing practical skills in customer service, administration, communications and community engagement.
About Us:
Bridgnorth is an historic market town on the banks of the River Severn. The town currently has a population of 12,000 and acts as a centre for the rural area of eastern Shropshire.
It has strong links with the nearby West Midlands conurbation and is a popular leisure destination. It is likely that there will be significant population growth in the wider area over the next decade.
We are looking for Customer Service / Administration/ Communications Apprentices to support the delivery of excellent customer service, communications and administrative support across the Town Council whilst undertaking a recognised apprenticeship programme
Some main duties of the role includes:
– Provide a friendly, professional and welcoming first point of contact for residents, visitors, councillors, community groups and partner organisations.– Respond to enquiries received in person, by telephone, email, online and through social media, resolving them where possible or signposting/referring them appropriately– Assist in creating, updating and publishing content for the Council’s website, newsletters, social media platforms and other communication channels.– Provide general administrative support, including filing, scanning, photocopying, document management, correspondence and maintaining records, databases and spreadsheets.– Participate fully in the apprenticeship programme, including attending training, workshops and mentoring meetings as required.– Comply with the Council’s Standing Orders, Financial Regulations, policies, procedures, health and safety requirements, data protection legislation and confidentiality obligations.
The successful candidate will have the following:
– GCSE Grade 4/C or above (or equivalent) in English and Mathematics, or willingness to achieve these as part of the apprenticeship.– Eligible to undertake an apprenticeship programme.– Interest in customer service, communications, administration or local government
Closing date: 5pm, Wednesday 28th October 2026.
If you are Interested? We would love to hear from you, so please apply today! xwwtmva
Vacancy: Apprenticeship Opportunities – Customer Service / Administration / Communications Apprentice
Location: Bridgnorth
Salary: National Minimum Wage apprenticeship rate (as applicable)
Hours: 37 hours per week (including attendance at training and apprenticeship study time
Reference: AGS691
Smart Hire are advertising on behalf of Bridgnorth Town Council….