Frontline Care Leader – Hybrid, High-Impact

Wrisk is seeking a frontline Customer Care Manager to lead day-to-day operations of our frontline team as we scale, ensuring high service standards, strict SLAs, and compliant processes while building a positive, collaborative environment for colleagues.

You’ll motivate and coach agents, manage rotas, partner with trainers, and spot opportunities for new business and renewals, while keeping audit-ready records and a customer-first culture.

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