Quality Manager

The company Develops and manufactures high-performance materials and components for demanding engineering applications. Based in Stoke-on-Trent, we supply technically advanced material solutions to customers operating in aerospace and other highly regulated international markets.

Key Responsibilities

• Lead the implementation, maintenance and continual improvement of the company’s Quality Management System in accordance with AS/EN 9100 and ISO 9001.
• Interpret the requirements of quality standards and ensure they are effectively incorporated into company policies, procedures and operational controls.
• Develop and maintain the quality manual, procedures, work instructions, forms and supporting records.
• Develop and maintain a risk-based internal audit programme covering the Quality Management System, manufacturing processes and products.
• Conduct and document QMS, process and product audits.
• Identify gaps between current practices and quality standard requirements and lead the resulting improvement programme.
• Conduct supplier and subcontractor quality audits where required.
• Work with purchasing and suppliers to address recurring quality issues and improve performance.
• Co-ordinate preparation for AS/EN 9100 and ISO 9001 certification, surveillance and recertification audits.
• Organise and support management reviews, ensuring inputs, outputs and resulting actions meet the requirements of the standard.
• Establish quality objectives and key performance indicators aligned with business and customer requirements.
• Monitor QMS performance and report significant risks, trends and improvement opportunities to senior management.
• Promote awareness of customer requirements, product quality and individual accountability throughout the business.

Qualifications and Experience

• A degree or equivalent technical qualification in Mechanical Engineering, Materials Science, Manufacturing Engineering or a related discipline.
• A recognised qualification in quality management or Quality Management Systems.
• Qualified AS/EN 9100 and ISO 9001 internal and external auditor.
• Experience within polyimides, polymers, composites, chemicals or precision component manufacturing.
• At least five years’ quality experience within an aerospace, precision engineering or similarly regulated manufacturing environment.
• Previous experience operating at Quality Manager, Senior Quality Engineer or equivalent level.
• Strong practical knowledge of AS/EN9100 and ISO 9001.
• Experience in supplier approval, monitoring, auditing and development.
• Understanding of aerospace product safety, operational risk, configuration management and traceability requirements.
• Strong analytical, report‑writing and problem‑solving skills.
• High competence in Microsoft Office, particularly Excel, Word and PowerPoint.
• Able to work on site at the company’s Stoke-on-Trent facility.

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