Job Description
The Network Engineer will be a highly motivated and proactive individual who takes ownership of our EV Charging Point Management System (CPMS) and wider EV fleet infrastructure. This is a key role within a rapidly growing organisation, providing an excellent opportunity to make a meaningful impact while supporting business continuity during a period of maternity leave.
You will be responsible for ensuring the reliability, uptime, and efficiency of our EV charging network, acting as a technical lead between internal teams, clients, OEM partners, and engineering colleagues. While occasional support for reactive call-outs may be required, the primary focus of the role is to resolve issues remotely through effective system management, automation, and fault diagnosis.
This fixed-term opportunity is ideal for an experienced Network Engineer who enjoys working autonomously, solving complex technical challenges, and driving continuous improvement across systems and processes.
Key Responsibilities
- Take ownership of the EV Charging Point Management System (CPMS) and wider fleet EV infrastructure estate.
- Monitor and maintain optimum system performance, reliability, and uptime.
- Diagnose and resolve faults remotely, identifying root causes and implementing effective solutions.
- Act as the technical liaison between clients, OEM partners, engineering teams, and internal stakeholders.
- Support the development and improvement of system processes, automation, and operational efficiencies.
- Maintain accurate technical documentation and reporting.
- Provide technical support and guidance to both technical and non-technical stakeholders.
Job Requirements
Essential:
- Demonstrable experience in a Network Engineer, Systems Engineer, Platform Engineer, or similar technical role.
- Proven ability to manage and support cloud-based or IoT-connected platforms.
- Strong track record of diagnosing and resolving complex technical issues remotely.
- Experience designing, building, and maintaining APIs or system integrations.
- Confident working with networking fundamentals including TCP/IP, VPNs, firewalls, routing, and switching.
- Experience working in operational or service-critical environments with uptime responsibility.
- Degree in Network Engineering, Computer Science, IT, Electrical Engineering, or related discipline – or equivalent practical experience.
- ITIL Foundation or service management awareness is beneficial.
- Experience collaborating with field engineering teams and external partners.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Ability to work independently and as part of a team.
- Valid UK Driving Licence
- Flexibility in working hours and approach, an attitude to see a task through
Desirable:
- Experience working directly with OEMs or hardware manufacturers.
- Experience managing firmware, configuration, or interoperability across multiple OEM vendors.
- Experience with CPMS platforms, OCPP, OCPI, or similar protocols.
- Experience within EV charging, energy, utilities, or smart infrastructure sectors.
- Experience with automation, scripting, or platform optimisation.
Job Responsibilities
- Take full ownership of the CPMS platform and associated EV charging infrastructure network.
- Monitor, manage, and optimise performance across the client EV estate to ensure maximum uptime and efficiency.
- Diagnose and resolve the majority of faults remotely through the CPMS system.
- Diagnose faults and coordinate with planners and engineers
- Design, build, and maintain APIs and system integrations between platforms.
- Act as the technical escalation point for complex network and system issues.
- Work closely with field engineers during reactive call-outs, providing technical guidance and root cause analysis.
- Work directly with OEM partners to manage interoperability, firmware, configuration, and platform integration.
- Develop, document, and continuously improve operational processes and workflows.
- Analyse network and charger performance data to proactively prevent faults.
- Support onboarding of new charging sites and clients into the CPMS environment.
- Contribute to future team structure, training, and capability as the estate grows.
- Maintain strong client and stakeholder communication where required.
- Lead, mentor, and motivate the network operations team to achieve organisational goals.
- Conduct performance evaluations and provide constructive feedback to team members.
Job Benefits
Hybrid & Flexible Working 35 Days Annual Leave Travel & Subsistence Company Performance Bonus Bupa Healthcare Salary Sacrifice Pension Scheme EV Car Salary Sacrifice Scheme Holiday Purchase Scheme Enhanced Family-Friendly Policies 4pm Finish on Fridays Bellshill On‑Site Gym Benefits & Discounts Platform Long Service Awards
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