Service Desk Lead – Jira Service Management Expert (Remote)

Assertis Ltd is seeking a Service Desk Analyst for a remote-first, full-time role with a salary between £35,000 and £40,000 per annum. The position requires at least 3 years of hands-on experience with Atlassian Service Desk, leading and improving service desk operations.

Your expertise will contribute to designing, building, and enhancing the support environment, ensuring high-quality service delivery. Assertis is a privately-owned company focusing on sustainable software for public transport, with a rich history in journey planning and ticket retailing.

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