MSP Sales Engineer – EMEA

Overview

In this role you enable MSP partners to position, demonstrate, build, and deliver NetApp solutions. You act as a technical advisor to align NetApp capabilities with partner needs, driving pre-sales support, enablement, and deal success. You’ll build repeatable, service-led outcomes focused on hybrid cloud, data protection, cyber resilience, and operational efficiency. You collaborate with partner teams and internal stakeholders to shape technical roadmaps and advocate for partner capabilities.

Responsibilities

• Deliver technical training, workshops, and enablement sessions for MSP partners
• Guide partners to build self-service demo capabilities and run independent product demonstrations
• Provide pre-sales technical guidance on solution design, POC initiatives, and handling objections
• Assist MSP Account Managers with technical expertise to close deals
• Collaborate with MSP partners and internal teams to deliver technical elements of partner business plans
• Act as liaison between MSP technical teams and product/engineering/support to address partner needs
• Maintain and share product updates, feature releases, and roadmaps with partner teams
• Design and refine enablement content, tools, and technical resources to improve outcomes

Key requirements

• Strong technical sales engineering experience with ability to guide partner technical teams
• Experience in MSP, cloud, storage, data protection, or cybersecurity markets is advantageous
• Experience delivering technical training, enablement programmes, or certification programmes
• Strong pre-sales capabilities including solution design and POC support
• Ability to enable partners to independently run product demonstrations and sales motions
• Experience developing technical enablement content, tools, and resources
• Strong relationship-building and cross-functional collaboration skills
• Ability to act as a trusted technical advisor translating product capabilities into partner-focused solutions
• Experience working with MSPs, service providers, distributors, or channel partners

• relationship-building
• communication
• collaboration
• solution design
• proof-of-concept
• pre-sales support

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