Client Executive

Overview

In this role you will oversee a portfolio of complex clients, delivering tailored risk strategy advice and acting as the main point of contact for day-to-day service needs. You will collaborate with specialists to understand client priorities and risk needs, and contribute to renewal and project opportunities. You’ll build multi-level relationships, lead service delivery, and stay ahead of market trends to improve client outcomes. This is a dynamic, collaborative opportunity within a global risk advisory leader that values professional growth and inclusive culture.

Pay / Benefits

• professional development opportunities
• supportive leaders
• vibrant and inclusive culture
• career opportunities and rewards
• hybrid work and flexibility
• well-being benefits

Responsibilities

• Manage a portfolio of complex clients
• Understand clients’ business priorities, risk strategies and needs; provide advice with specialist colleagues
• Develop and execute renewal/placement strategies with broking and client service teams
• Identify and win prospective clients or project work
• Build and maintain multi-level client relationships; be primary daily contact
• Oversee delivery of client service by the Marsh team
• Stay informed on market conditions and contribute to internal knowledge base

Key requirements

• Experience in the insurance and risk management industry, preferably in a Client Executive/Account Executive role
• Strong communication skills
• Excellent negotiation and influencing skills
• Strong analytical and problem-solving skills
• Excellent organisational skills with ability to manage multiple inquiries
• Fully competent in Microsoft Office Products (Word, Excel, PowerPoint, Outlook)

• Collaborative mindset
• Client-facing experience with energy and ambition
• Ability to understand large clients, their risks and exposures
• Calm under pressure; flexible when required
• ACII part/fully qualified (or equivalent)
• Microsoft Office (Word, Excel, PowerPoint, Outlook)

…