Billing Manager – Finance Operations

Overview

As Billing Lead, you will steer accurate, compliant billing operations to support client outcomes and business performance. You’ll manage onshore and offshore teams, drive cash collection, and strengthen controls and data integrity. The role offers scope to scale the operating model through automation and a high-performance culture. You’ll partner with senior stakeholders to ensure timely invoicing and robust governance while shaping the future of Billing within Finance Operations.

Pay / Benefits

• 40 days’ annual leave
• 16% employer pension contribution
• discretionary performance-based bonus
• private healthcare
• flexible benefits
• gym discounts

Responsibilities

• Lead Billing Operations across invoicing, collections and helpdesk activities to ensure accuracy and compliance.
• Oversee complex fee calculations (management fees, recharges, investment management fees, performance fees, rebates).
• Own aged debt and cash collection performance to improve cash flow.
• Lead the Billing control environment with regulatory compliance, risk management, audit readiness, data integrity and balance sheet substantiation.
• Drive the Billing change agenda through process improvement, automation, standardisation and technology-enabled efficiency.

Key requirements

• Extensive experience in Finance Operations Billing within a complex and regulated environment.
• Strong people leadership across billing, collections and client-facing support, including onshore and offshore teams.
• Deep understanding of billing processes, complex fee structures, Accounts Receivable and collections.
• Strong understanding of financial controls, risk management and regulatory requirements.
• Strong stakeholder management and communication skills with the ability to influence at senior levels.
• Ability to operate strategically while overseeing operational delivery and team performance.

• stakeholder management
• communication
• influence at senior levels
• Billing processes
• Complex fee structures
• Accounts Receivable

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