Creative Resource Manager

Overview

In this role you will optimize creative delivery within Gallagher’s Marketing Studio by allocating work, balancing workloads, and building strong, trusted relationships across Designers, Art Directors and Copywriters. You’ll influence project outcomes through smart resource planning, monitoring, and proactive risk mitigation, helping the global creative team operate sustainably. You’ll work closely with Project Managers, Account Managers and Creative Leaders to ensure the right talent meets the right project at the right time. This is a strategic, people-centered position with meaningful impact on delivery and capacity planning.

Pay / Benefits

• Competitive compensation
• Comprehensive benefits programs
• Career development opportunities
• Collaborative, people-first culture
• Global reach with local impact
• Meaningful work across a global creative team

Responsibilities

• Allocate creative work across Designers, Art Directors and Copywriters based on skills, capacity and project needs
• Build strong relationships with creative team members and develop a deep understanding of their strengths, development goals and working styles
• Monitor active projects and adjust resource plans as priorities change
• Balance workloads to help prevent bottlenecks, overload and burnout
• Work closely with Project Managers, Account Managers and Creative Leaders to support successful project delivery
• Identify potential resource risks and recommend practical solutions
• Help ensure creative talent is matched to projects where they can make the greatest impact
• Support continuous improvement by contributing ideas to enhance processes and ways of working
• Use project and resource data to support planning and future decision-making
• Act as an advocate for the creative team, helping ensure their expertise, capacity and wellbeing are considered in project planning

Key requirements

• Experience managing resources across creative teams (Designers, Art Directors, Copywriters)
• Strong understanding of creative workflows and production processes
• Experience assessing workloads, capacity and utilization to keep projects on track
• Ability to build trusted relationships and understand individual strengths and development areas
• Experience working with Project Managers, Account Managers, Creative Leads or Creative Directors
• Strong stakeholder management skills and ability to influence decisions
• Experience in fast-paced agency, studio or in-house creative environments
• Excellent organizational skills and ability to manage multiple projects and deadlines

• Stakeholder management
• Relationship building
• Influence and diplomacy
• Adobe Workfront or similar resource/workflow management platform
• Knowledge of workload forecasting and capacity planning
• Experience with studio management or creative operations

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