Product Manager

Overview

As Product Manager at OS, you own the performance and lifecycle of a portfolio of products, shaping the roadmap to balance market needs with technical feasibility. You’ll champion product value across the organisation and keep a customer-centric focus through collaboration with marketing, operations, and partners. You’ll analyze KPIs to guide development, enhancements, or withdrawals, and work with cross-functional teams to deliver measurable value in a hybrid Southampton setting.

Pay / Benefits

• Competitive salary and pension (OS contribute up to 12.07%)
• Performance-related bonus (where applicable)
• 28 days annual leave plus bank holidays
• Enhanced family leave including paid partner leave
• Hybrid and flexible working options
• Learning and development support, coaching and mentoring

Responsibilities

• Manage performance across a product portfolio, aligning with OS strategic goals
• Own value propositions, lifecycle plans, and product roadmap balancing market, technical, and financial factors
• Act as primary internal point of contact to clarify product value and ensure understanding
• Support customer-centric delivery with marketing/communications to keep customers informed
• Lead performance reviews using scorecards/KPIs for evidence-based decisions
• Engage with user communities, customers, partners, and external stakeholders for feedback
• Build relationships with operational teams and external partners to deliver the roadmap in line with service, cost, and revenue targets
• Lead and manage a team where required fostering innovation, accountability, and customer focus

Key requirements

• Proactive, strategic thinker with experience managing product performance or roadmaps in a customer-focused environment
• Skilled in stakeholder engagement
• Confident using data to inform decisions
• Balance commercial, technical, and user needs in product delivery
• Knowledge of the UK address ecosystem is advantageous but not required

• Stakeholder engagement
• Data-driven decision making
• Collaboration and cross-functional teamwork
• Product management and roadmapping
• Product requirements and lifecycle management
• User feedback analysis and synthesis

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