Campaign Operations Manager

Overview

In this role, you will manage digital advertising campaigns end-to-end across the Guardian’s digital portfolio, ensuring optimal delivery and performance. You’ll collaborate with clients, agencies, and internal teams to set up, track, and optimise campaigns while providing actionable insights. The position sits within the Advertising team and supports a diverse, inclusive culture that values growth and great service. You will work hybrid, combining office and remote days to facilitate cross-functional collaboration.

Pay / Benefits

• 30 days annual leave
• pension scheme with employer contributions
• volunteering days
• private healthcare
• eye tests
• cycle to work

Responsibilities

• Drive end-to-end campaign setup, trafficking, creative upload/testing, and issue resolution for the Guardian’s digital portfolio
• Support clients and agencies from campaign sign-off to reporting, ensuring accurate tracking and best-in-class management
• Provide analytics and insights across Guardian properties to aid optimisation of advertising technologies
• Liaise with sales, tech, and client teams to troubleshoot and deliver timely solutions
• Prioritise workload effectively to meet deadlines and maintain campaign performance

Key requirements

• Technology-savvy and quick to learn new tools/systems
• Strong proactive communication with internal and external stakeholders
• Curious and willing to explore all parts of the digital advertising ecosystem
• Experience liaising with sales, tech, support teams, and clients to troubleshoot problems
• Exceptional workload prioritisation and deadline-oriented
• Confident working with Ad server and related software

• Proactive communication
• Curiosity
• Problem-solving under pressure
• Ad server experience
• Digital advertising ecosystem knowledge
• Campaign trafficking and optimisation

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