International Affinity, Chief Commercial Officer (CCO)

Overview

As International Affinity CCO, you drive profitable growth across our international partner portfolio by turning partner feedback and market signals into actionable plans. You’ll align cross-border teams to improve conversion, retention, expansion, and product launches while championing a data-informed, customer-centric commercial agenda. You’ll define clear value propositions for strategic segments and lead governance for a single view of partners and opportunities. This is a high-impact role at Marsh McLennan, shaping strategic partnerships across geographies.

Pay / Benefits

• hybrid work arrangement
• remote work flexibility
• anchor day in-office
• inclusive and diverse environment
• reasonable accommodations
• equal opportunities employer

Responsibilities

• Develop strategic objectives and partner plans by understanding priority partners’ goals and success metrics
• Maintain an executive view of opportunities and risks, tracking market dynamics and insurtech trends
• Test and validate new partnership models and digital propositions with priority partners
• Lead partner planning to improve conversion, retention, expansion, and product launches with measurable outcomes
• Define and monitor KPIs and dashboards to drive accountability across stakeholders
• Mobilize cross-business teams to deliver integrated partner solutions and accelerate execution
• Align sales and marketing motions to optimize partner experience and demand-to-conversion handoffs
• Capture and scale best practices, wins, and market learnings across geographies and teams
• Develop and test a pipeline of cross-country opportunities and scalable partnership models
• Drive geographic expansion by prioritizing markets aligned with partner priorities and commercial returns
• Define clear value propositions for strategic segments using data-driven insights
• Champion governance and quality of commercial information to support a single view of partners and opportunities
• Foster a learning-focused culture with cross-functional collaboration and knowledge sharing
• Invest in team development and capability building across regions

Key requirements

• Customer-centric mindset with senior stakeholder relationship-building
• Commercial depth and financial acumen to evaluate investments and ROI
• Strategic vision and pragmatic execution across countries and teams
• Strong executive communication and alignment skills
• Data-informed approach with KPI governance and performance dashboards
• Growth mindset, curiosity, and openness to new ideas
• Adaptability and resilience in a dynamic international environment
• Coaching and development orientation for teams and partners

• Relationship-building
• Strategic thinking
• Communication
• Data-driven decision making
• KPI definition and dashboard usage
• Market insight analysis (insurtech trends)

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