Learning & Development Co-ordinator (Capability & Skills)

Overview

In this role you support the Capability & Skills portfolio with administrative and operational coordination to ensure effective delivery of learning and development activities. You will maintain records, manage events and communications, and provide day-to-day support across internal and customer capability initiatives. You’ll work with multiple stakeholders to track progress, coordinate plans, and produce reporting on learning activities and early careers. This is a hands-on, process-driven role that helps scale capability across the organisation and its partners.

Responsibilities

• Maintain and administer the Learning Management System with accurate records.
• Coordinate training activities: schedule sessions, issue invites, track attendance, and maintain training records.
• Administer annual L&D and capability event calendars and organise logistics for courses and events.
• Liaise with employees, managers, trainers, suppliers and external providers to support development activities.
• Raise purchase orders, monitor invoices, and maintain training expenditure records.
• Support administrative aspects of professional qualifications and accreditation activities.
• Maintain training, compliance and completion records and provide status updates.
• Coordinate Early Careers activities, including graduate and apprenticeship programmes and attraction events.
• Prepare and distribute training communications and onboarding materials.
• Maintain supplier records and associated documentation.
• Respond to L&D and Early Careers queries and escalate as needed.
• Collate data to prepare reports, metrics and feedback summaries for management reporting.
• Support continuous improvement and administrative efficiencies within Capability & Skills.
• Maintain internal learning resources, documentation and programme records.
• Support standard templates and document libraries across the Capability & Skills portfolio.
• Undertake research and administrative activities to support capability initiatives and supplier management.
• Ensure activities comply with company policies and data protection requirements.
• Support coordination for customer capability and knowledge-transfer programmes when required.

Key requirements

• Proven administration or coordination experience.
• Experience with Microsoft Office applications (Outlook, Word, Excel).
• LMS experience (SuccessFactors) advantageous but not essential.
• Experience in HR, Learning & Development or training environment desirable but not essential.
• Strong written and verbal communication skills.
• Highly organised with attention to detail and the ability to prioritise tasks.
• Customer service and stakeholder coordination skills.
• Comfortable working with systems, records, data and reporting.

• highly organised and detail-oriented
• clear written and verbal communication
• ability to prioritise multiple tasks
• Microsoft Office (Outlook, Word, Excel)
• Learning Management System (SuccessFactors) knowledge
• data recording and reporting

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