Overview
In this role you will lead the commercial strategy for St. Pancras London, driving sustainable revenue growth and market presence. You’ll head a cross-functional team in sales, events and marketing, forge strategic client relationships, and pioneer innovative commercial initiatives to elevate guest experience and business results. As a member of the Executive Committee, you influence the hotel’s direction within a globally recognised luxury brand. The opportunity centers on shaping growth, enhancing brand visibility, and delivering measurable profitability.
Pay / Benefits
- 33 days’ holiday per annum
- Annual bonus linked to personal and business performance
- Private medical cover
- Pension scheme
- Life assurance
- Meal benefits at work
Responsibilities
- Develop and execute a dynamic Sales & Marketing strategy aligned with commercial objectives
- Maximise revenue across key market segments (occupancy, ADR, RevPAR) and market share
- Build, manage and develop a high-performing commercial team
- Strengthen relationships with key clients, partners, ownership and Marriott stakeholders
- Lead commercial initiatives and campaigns to drive revenue growth and brand visibility
- Collaborate with Revenue Management, Operations and Finance to align strategy
- Improve forecasting accuracy, pricing effectiveness and profitability through data-driven decisions
- Manage the Sales & Marketing budget and ensure investments deliver strong returns
- Provide governance, reporting frameworks and accountability to stakeholders
- Coach succession planning and leadership development to grow talent in the team
Key requirements
- Proven track record in leading sales and marketing strategies delivering revenue growth
- Inspirational leadership with ability to motivate and develop teams
- Strong commercial acumen in business development, revenue management, budgeting, market analysis
- Exceptional networking and relationship-building skills with stakeholders at all levels
- Strategic, analytical mindset with ability to turn insights into action
- Innovative, solutions-focused approach and change management capability
- Excellent planning, organisation and project management
- Resilience and agility in a fast-paced luxury hospitality environment
- Fluency in English; progressive leadership experience and commercial achievement
- leadership
- communication
- stakeholder management
- revenue management
- market analysis
- sales planning
…
