Company: Big Red Recruitment Midlands Ltd
Location: Birmingham
Job Description:
Genesys Cloud CX Technical Specialist/Developer is sought for a national not-for-profit with a large contact centre. The role is a 4-month contract, outside IR35, based in Birmingham with a hybrid arrangement (two to three days on site). Start ASAP.
Rate £450 per day. You will deliver three priority projects on a platform that went live within the last year, including automated callbacks, AI post-call summaries, and ID verification in the IVR.
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Posted: October 11th, 2026