Customer Success Operations & Renewal Strategist

CDW is seeking a CS Operations Specialist to streamline data, reporting, and operational cadence underpinning the Customer Success function. You’ll consolidate data, maintain dashboards, and support renewal operations while collaborating with the EA SME and Renewals teams to improve consumption visibility and renewal readiness.

Your role requires strong data-handling and reporting skills (Excel and BI tools), an analytical mindset, and a focus on turning insights into action to enable proactive

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