ServiceNow Business Analyst – ITSM & Financial Services

Company: Synechron
Apply for the ServiceNow Business Analyst – ITSM & Financial Services
Location: Glasgow
Job Description:

Synechron seeks an experienced ServiceNow Business Analyst to support enterprise ServiceNow implementation and enhancement projects for a leading financial services organisation.

You will gather requirements, map processes, write user stories, and collaborate with cross-functional teams to deliver ITSM, Incident, Change, and CMDB modules within Agile or hybrid delivery environments. Strong communication and regulatory experience are essential.

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Posted: October 11th, 2026