Company: 100 Percent
Location: Cardiff
Job Description:
100 Percent in Cardiff is seeking a Service Experience Manager to drive service quality and end-user satisfaction across Workplace and EUC services. The role suits someone who thrives in operations, understands front-line delivery, and is passionate about improving how users experience technology daily.
You will lead CSI efforts, manage incidents, and guide engineers to reduce friction while maintaining strong communication during disruptions.
#J-18808-Ljbffr…
Posted: October 11th, 2026