Contract Support Administrator: SLA & Ops Coordinator

Invictus Group is seeking a detail-oriented professional to provide frontline client support, handling calls and emails promptly. You will coordinate with site teams and head office, manage quotations and purchase orders, and ensure tasks align with contract scope while meeting SLA targets.

Responsibilities include coordinating work orders, monitoring call outcomes, maintaining QHSE records, and acting as a key site user for PPM, reactive tasks, and reporting.

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