Customer Care Team Leader: Inspire, Coach & Elevate Service

Oxoid Remel Microbiology, acquired from Thermo Fisher Scientific, invites applications for a Customer Care Team Leader to guide a team of around 8–10 colleagues. You will foster a high-performing, customer-focused culture and work with stakeholders to improve processes and outcomes.

The role requires hands-on leadership, people management expertise, and excellent communication to sustain service excellence and drive change across the team.

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