Freight Forwarder

Company: Tall Grass Recruitment
Apply for the Freight Forwarder
Location: Basildon
Job Description:

Ocean Import & Export OperatorLocation: Basildon, EssexSalary: Up to £40,000 per year, depending on experienceJob type: Full-time, PermanentSchedule: Monday to Friday

The Opportunity

We are recruiting an experienced Ocean Import & Export Operator to join an established freight-forwarding business in Basildon.

Key Responsibilities

  • Manage Ocean Import and Export shipments from start to finish.
  • Coordinate FCL and LCL movements.
  • Process bookings and liaise with overseas agents and shipping lines.
  • Prepare and check Bills of Lading and other shipping documentation.
  • Handle Air Waybills where required.
  • Obtain and issue customs-clearance instructions.
  • Arrange collections, container releases and final deliveries.
  • Liaise with customers, hauliers, shipping lines and overseas partners.
  • Monitor vessel schedules, ETAs, cut-off dates and shipment progress.
  • Keep customers updated throughout the movement.
  • Resolve customs, documentation and delivery queries.
  • Process supplier invoices and raise customer invoices.
  • Maintain accurate shipment files and internal system records.
  • Prepare quotations and monitor job profitability.

Essential Experience

  • Previous Ocean Import and Export experience within freight forwarding.
  • Experience managing shipments from start to finish.
  • Good knowledge of FCL or LCL movements.
  • Understanding of customs-clearance procedures.
  • Experience preparing and checking Bills of Lading.
  • Knowledge of Air Waybills would be beneficial.
  • Strong communication and customer-service skills.
  • Excellent organisation and attention to detail.
  • Ability to manage multiple shipments and deadlines.

Benefits

  • Salary of up to £42,500, depending on experience.
  • Monday-to-Friday working.
  • Permanent position with an established freight-forwarding business.
  • Supportive working environment.
  • Opportunities for continued professional development and progression

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Posted: October 11th, 2026