Company: Homes by Carlton
Location: Newton Aycliffe
Job Description:
Homes by Carlton in the North East is seeking an experienced Customer Care Manager to own the aftercare service and drive quality across new homes. You will handle defects, enquiries and complaints from report to resolution, coordinating remedies with trades and suppliers while keeping homeowners informed with clear updates.
You will work closely with Construction, Technical, Commercial and Sales teams, using Clixifix for case records and reporting, travel across developments and maintain high
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Posted: October 11th, 2026