Senior Store Operations & People Leader

WHSmith Travel is seeking a Store Operations Manager for Costa Coffee to lead store performance, drive operational excellence and deliver a superior customer experience. The role focuses on day-to-day store management to support the Multi-Site Store Manager in achieving the business trading plan.

You will shape people strategy, coach store managers, manage budgets, ensure compliance, and continuously improve the customer journey across WHSmith Travel at major locations such as airports and

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