Complaints & Ombudsman Advocate – Hybrid

Llais – The Citizen Voice Body for Health and Social Care Wales is hiring a Complaints Advocate in a hybrid role (remote/office) for maternity cover. Band 6, salary £40,559.00–£48,841.00, 37.5 hours per week, with Welsh language skills being desirable.

The post focuses on guiding complainants through NHS and Social Care procedures and improving services across Wales. The successful candidate will provide information, assist with complaints, and support investigations while liaising with senior

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