CRM Analyst — Loyalty & Customer Insights

Molton Brown, part of Kao, is seeking a CRM Analytics professional to support the CRM Manager with customer lifetime value insights and loyalty program analytics. The role focuses on reporting, segmentation, and campaign impact across global markets.

The fixed-term contract (12-14 months) will involve analyzing customer behaviour, building CLV models, and coordinating with digital analytics to drive ROI and improved customer retention.

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