Guest Experience Lead: Fast, Friendly Service & Digital Ordering

KFC in Gateshead is seeking a Guest Experience Lead to warmly welcome guests, assist with digital orders, and keep service smooth. You’ll greet guests, answer questions, and guide them through kiosks and the app, ensuring fast, friendly service.

You’ll spot issues, help the team, and raise the bar for every guest experience. Join a team passionate about real hospitality, with opportunities to lead shifts, train teammates, and uphold the brand’s standards.

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