London-Based Travel Tech Application Support Specialist

Scott Dunn Ltd. is seeking an Application Support Analyst to act as the primary contact for helpdesk requests across its applications. You will own the ticket lifecycle, triage issues, perform first- and second-line resolutions, and escalate defects with full context to the development team.

The role collaborates with Operations, Finance, Sales and Development to protect delivery timelines. Based in London with an office-based role, you will maintain knowledge bases, monitor trends, and provide

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