Company: Convergence Group
Location:
Job Description:
Convergence Group is seeking a Service Delivery Manager to champion customer outcomes across LAN/WAN products and services. You will partner with the Service Delivery & Assurance team to ensure customers receive leading-edge support and value.
The role requires 5+ years in B2B customer service within IT/Telecoms, strong relationship-building skills, and proficiency with Zoho CRM and ServiceNow. Hybrid work model with three days in Solihull.
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Posted: October 11th, 2026