24/7 Emergency Call Handler – Calm Under Pressure

Company: Blue Arrow
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Job Description:

Blue Arrow is seeking candidates for an Emergency 999 call handler role based in Norwich. The role involves handling emergency calls, requiring excellent listening and communication skills, and the ability to work on 12-hour day or night shifts including weekends.

Interview dates are set for 16th October with a start date of 28th October. Applicants should be able to remain calm under pressure, manage multiple tasks, and support team members during crises.

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Posted: October 11th, 2026