Looking for a hands-on role where you can put your customer service skills to work in a fast-paced trade retail environment? If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.
Working for this well-established distributor as a Trade Counter Assistant, you’ll provide day-day support across the trade counter and branch, ensuring customer requests are fulfilled and satisfaction is kept high.
What’s on offer?
- A salary of up to £27,000 rising after probation
- 20 days holiday including Bank Holidays, increasing to 25 plus BH with service
- Employee rewards scheme with perks such as late starts, early finishes and lunch on the company
- Employee Assistance Programme with wellbeing support and confidential counselling
- Retail discounts across major high street brands, hospitality and leisure providers and Cycle to Work Scheme
- Ongoing training and development opportunities across UK and Ireland branches
- Pension scheme and life assurance
Located in Bradford, West Yorkshire and commutable from Dewsbury, Batley, Birkenshaw, Birstall, Shipley, Leeds and Wakefield this is a full time, permanent role with a growing nationwide business that values teamwork, reliability and delivering great service every day.
What will you be doing in a typical day?
- Providing day-to-day support across the trade counter and branch, working as part of a reliable, team-focused environment
- Handling customer enquiries by phone and email, using clear and confident communication skills
- Preparing picking slips and working closely with the warehouse team to process orders accurately and efficiently, with strong attention to detail
- Serving customers at the trade counter, processing orders , handling warranty returns , supplying parts and helping to maintain accurate stock levels
- Supporting occasional local deliveries when required, so a full valid UK driving licence is essential for this role.
- The call out requirement is rare but does require your availability over the weekend and bank holidays if it falls on those days. This is on a 5 week rota basis and a bonus is payable for each callout. A FLT licence would be also be advantageous but not essential as training will be provided. A driving licence is essential.
If you’re looking for a secure role within a respected, friendly organisation where you can make an immediate impact.
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