Resident Liaison & Customer Resolution Specialist

Company: Sureserve
Apply for the Resident Liaison & Customer Resolution Specialist
Location: Dartford
Job Description:

Sureserve is seeking a Client Resident Liaison Officer based in the Dartford office to act as the main client contact for compliance, issues and complaints. The role involves daily administration, reporting and coordinating with Customer Service Agents to ensure smooth resolutions.

Key responsibilities include liaising with operations, updating reports, arranging follow-ups, and supporting training for teams while maintaining data protection and equality policies.

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Posted: October 11th, 2026