Resident Liaison Officer – Housing

I am currently in need of 2 Resident Liaison Officers for a London Housing Contractor. The projects they are undertaking are a mixture of internal and external works within various London Councils such as Hackney, Islington, Redbridge, Sutton and Hammersmith as well as private housing association clients.

The Candidate – will be acting as the main point of contact, managing resident concerns during the planned maintenance works.

Key Responsibilities:

• Communication: Keeping residents informed about upcoming works, safety protocols, and schedule changes.
• Access Management: Scheduling and coordinating property visits and contractor access.
• Resident Care: Identifying vulnerabilities, resolving complaints, and supporting residents throughout projects.
• Reporting: Maintaining records of interactions and providing feedback to site teams.

My client are looking to pay a competitive basic salary plus vehicle with the position looking to start ASAP but the client is happy to wait if the candidate has a notice period.

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