Customer Success Coordinator – Community Impact & Car Allowance

Mears Group is recruiting a full-time Customer Success Co-ordinator for our Birmingham contract. You will act as the central contact for residents, colleagues and stakeholders, coordinating communications and driving high-quality customer care throughout the service journey.

In this role you will support delivery teams, manage expectations, provide timely updates and promote social value initiatives, ensuring engagement at every stage and contributing to community involvement.

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