ICT Service Desk Trainee: Start Your Tech Career

Bernicia Group is seeking a Service Desk Trainee to join its ICT team. Based in Ashington or Durham, the role supports colleagues with IT help, logs incidents, and guides users on common tools like Microsoft 365. It offers a development path with experienced mentors and a focus on delivering excellent service.

You’ll start with a recently completed degree and a genuine interest in ICT. A driving licence is required for business travel, and the role includes flexible home-working up to two days

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