First-Line IT Support Engineer

BCN is seeking a 1st Line Support Consultant to assist end users with hardware and software issues, primarily via email, ticketing system, and phone. You will log and triage calls, work toward timely resolutions, and escalate where necessary.

On-site visits may be required to support customers. The role offers exposure to Windows 11, O365, Intune/MDM, Azure and various security tools within a busy MSP environment.

#J-18808-Ljbffr…