IT Support Technician, Law Firm

The firm

An established commercial law firm acting for businesses, institutions and private clients.

The role

You will give first and second line IT support to staff and partners. You will install, maintain and repair hardware and networks, handle software installs and updates, manage user accounts, security and access, and monitor backups. You will set up equipment for new starters, manage leavers and help keep knowledge articles up to date.

What you will need

• Helpdesk or customer service experience and knowledge of helpdesk logging software.
• Active Directory and Entra with MFA, Windows 11, Microsoft 365, iOS and Android, Intune and Windows Deployment Services.
• GCSE maths and English at C or above and a Level 2 IT qualification, with Level 3, ITIL Foundation or Microsoft certifications a plus.
• A UK driving licence and your own vehicle.

What is on offer

• Holiday, pension, healthcare and wellbeing benefits, plus a discretionary bonus scheme.

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