Customer-Focused IT Support Officer — Remote

Betsi Cadwaladr University Health Board (BCUHB) is seeking an enthusiastic IT Support Officer to join the North Wales IT Service Desk. You will be the first point of contact for colleagues, resolving hardware and software issues and ensuring patients receive uninterrupted care through stable digital tools.

The role requires delivering high-quality customer service, logging incidents in ITSM, and supporting continuous improvement of IT services.

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