EUC Support Engineer – Onsite IT & End-User Computing

CDW is seeking a Workspace & Infrastructure Support Engineer to provide onsite IT support for co-workers, resolve incidents, and maintain EUC services. You will manage tickets in ServiceNow, review workloads, and ensure alignment with SLAs and KPIs.

Strong communication and customer service are essential, along with hands-on experience in Windows environments. The role involves collaborative work across IT teams, asset management, patching, and adherence to ITIL practices.

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