Service Desk Champion | IT Support & Customer Excellence

Company: Confidential
Apply for the Service Desk Champion | IT Support & Customer Excellence
Location: Essex
Job Description:

FRP Advisory is seeking a Service Desk Analyst to be the first point of contact for IT incidents and service requests across a fast-paced professional services environment.

You will log and prioritise tickets, diagnose and resolve hardware, software, and network issues, and maintain accurate documentation in line with ITIL practices. Flexible across UK offices with hybrid working options.

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Posted: October 11th, 2026