A fast-scaling technology company building security products for safety-critical industries. Small team. Hard problems. Everyone’s work is visible.
What you’ll do
- Install, configure, upgrade and maintain business-critical systems and IT assets, from laptops and network equipment to servers and enterprise applications
- Create and manage user accounts across core systems
- Monitor performance and availability, and keep backup and continuity controls working
- Provide 1st and 2nd line support, on-site and remote, across multiple sites
- Manage endpoint security, access control and acceptable use policies
- Run day-to-day systems and network security operations
- Keep the IT asset and systems register accurate, and process requests for new equipment and software
- Report on IT and system performance metrics
- Support the business in meeting security accreditation and compliance frameworks
What you’ll bring
- 1 to 3 years’ commercial experience in IT, systems or network administration
- Windows, Linux and Mac desktop administration and troubleshooting
- Experience supporting business applications such as Microsoft 365, SharePoint, Exchange or Google Workspace
- Working knowledge of Windows and Linux servers and Active Directory
- Solid networking fundamentals: TCP/IP, DHCP, DNS, VPNs, wired and wireless
- Proven Tier 1 and Tier 2 support experience
- An understanding of cyber security basics: firewalls, antivirus, email security
- Attention to detail, a self-starter’s instinct and clear communication
Desirable (one or more)
- Degree in IT, computer science or information systems
- CompTIA A+, CCNA, AWS SysOps Administrator, CISSP, a Microsoft administrator certification or Azure Administrator Associate
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