IT Support Apprentice – First Line Incident Management

QA is offering an ICT Level 3 Apprentice role in the UK, designed for candidates starting their IT and telecommunications careers. You will be the first point of contact for customers, learning to diagnose, resolve, and escalate technical issues while delivering a professional service.

37.5 hours per week with full training and development included. This entry-level role focuses on gaining hands-on experience in incident management, IT support, and customer service within a growing provider.

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