Customer Complaints Specialist — Quick, Fair Resolutions

Company: Brookwood Recruitment Ltd
Apply for the Customer Complaints Specialist — Quick, Fair Resolutions
Location: Manchester
Job Description:

Brookwood Recruitment Ltd is seeking a Customer Complaints Executive to support a busy Customer Service function. You will manage cases end-to-end, delivering fair and timely resolutions while maintaining high-quality customer experience.

The role covers light to high-risk issues, including regulated products, with a focus on first-contact resolution, investigation, and compliant documentation. Join a fast-paced team in Manchester.

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Posted: October 11th, 2026