Repairs Customer Experience Officer (Flexible Hours)

Broxtowe Borough Council is seeking a Repairs Customer Services Officer to join the Housing Repairs Customer Services Team in Beeston. You will answer telephone calls, process emails and online repair reports, and contribute to responsive repairs for tenants and leaseholders.

You will be supported by the Repairs Customer Services Team Leader, with training to help you succeed in delivering quality outcomes in a busy, customer-focused environment. 37 hours per week, Grade 5.

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