Junior Product Support Analyst – Hybrid & Training

First City Recruitment Ltd in Chelmsford is hiring a Product Support Analyst to join a growing technology business. This entry-level role suits someone with a genuine interest in technology who enjoys problem-solving and helping people.

The position blends technical support with customer service, supporting users of an Insurance Claims platform. You’ll receive training, develop knowledge of the system, provide first-line support via phone, email and ITSM, and have the chance to build technical

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