Resource Planner – Office Based

Staffline is recruiting Resource Planners in Heathrow Airport.

The rate of pay is £32,287.50 per annum.

This is a full‑time role working rotating shifts, 5 days on 3 days off, and the hours of work are:

• 7am to 4pm
• 9am to 6pm

Your Time at Work

Customer Engagement

• Work closely with internal departments, looking at engagement standards and resource output from these standards
• Ensure delivery windows are met and any changes communicated through the Heathrow operations team and to all colleagues impacted
• Liaise with all operational departments to ensure plan met demand

Stakeholder

• Work collaboratively with other relevant DHL contracts / divisions
• Demonstrate a positive & respectful attitude to others
• Work with site teams to ensure the optimised plan is delivered
• Ensure Customer & DHL’s KPI’s are met by planning effectively

Process

• Plan load schedules making best use of skill & resource where possible, utilising inform planning and rostering systems to maximise staff utilisation and ensure coverage of all flights
• Maintaining all inform databases for Planning and Rostering
• Advise on changes required to improve efficiency
• Ability to understand how effective planning affects the realtime allocation of staff and the success of the operation
• Have good knowledge of Inform system and be able to use it on a daily basis
• Deliver a plan to optimise the resource to make efficient use of the staffing budget

Safety

• Work safely in line with Health & Safety guidelines
• Report health & safety issues immediately to line managers
• Strive to reduce the number of health & safety related incidents year on year

Our Perfect Worker

• IT Literate
• Ideally proficient with resource planning systems or similar planning and rostering tools
• At least 2 years experience within a Planning department would be advantageous
• Understanding of aviation operations
• Excellent knowledge of airport planning and aviation industry
• Educated to High School

Key Information and Benefits

• Earn £32,287.50 per annum
• 5 days on, 3 days off
• Temp to perm opportunity
• OnSite support from Staffline
• Canteen on site
• Good links to public transport
• Uniform + PPE provided
• Full training provided
• Opportunities for overtime

Job Ref: 1DHLT

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