Customer Service Team Lead: Lead, Develop & Excel

Harvey Beric Associates Ltd in Swadlincote is seeking a Customer Service Team Leader to join a busy, supportive team. You’ll lead from the front, develop colleagues and help deliver an outstanding customer experience.

In this varied role you’ll support day-to-day operations, handle customer queries, monitor performance and drive improvements across the department. You’ll motivate staff, manage workload, work with other departments to ensure a smooth customer journey, and step up to provide

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