Hybrid Retail Customer Service & Sales Advisor

St John Ambulance in the United Kingdom is seeking a Customer Service Advisor to deliver service excellence across customers. You will handle email, web chat, social media and phone interactions, processing bookings and enquiries to SLAs while upholding our values.

The role requires database experience, IT literacy, and strong interpersonal and negotiation skills to support revenue targets, with a focus on retail customers and a commitment to our charity’s mission.

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